1. Scope & Acceptance
These Global Terms & Conditions (“Terms”) govern all use of CO.1TWH.COM (“Platform”), a worldwide HR recruitment solution. By accessing the Platform, you agree to comply with:
- All applicable local labor laws in your jurisdiction
- GDPR (EU), CCPA/CPRA (California), PIPEDA (Canada), and other international data protection regulations
- ILO Standards for ethical recruitment
2. Platform Services
The Platform provides:
✔ For Candidates: Job search tools, profile creation, and application submission
✔ For Employers: Job posting, candidate sourcing, and recruitment analytics
✔ For Partners: API integrations with global ATS systems
3. Global User Obligations
A. Universal Requirements
- Provide accurate, lawful, non-discriminatory content
- Prohibit fraud, spam, or misrepresentation
- Comply with anti-bribery laws (FCPA, UK Bribery Act)
B. Regional-Specific Rules
| Region | Key Compliance Requirements |
|---|---|
| EU/EEA | GDPR-compliant candidate consent for data processing |
| USA | EEO compliance (no discrimination per Title VII) |
| Middle East | Adherence to local sponsorship/Kafala laws |
| APAC | Compliance with PDPA (Singapore), PIPL (China) |
4. Data Protection & Privacy
- Data Controller: CO.1TWH.COM acts as:
- Processor for Employer data
- Controller for Candidate data
- Cross-Border Transfers: Protected via EU SCCs, UK IDTA, or other lawful mechanisms
- Data Subject Rights: Submit requests via our Privacy Portal
5. Financial Terms (Employers)
Global Payment Structure
- Currency: USD (default) or local currency options
- Taxes: Employer responsible for VAT/GST where applicable
- Refunds: Governed by:
- 14-day cooling period (EU)
- Service credit model (Other regions)
6. Intellectual Property
- Platform IP: All software, algorithms, and UI designs are proprietary
- User Content:
- Candidates retain ownership of resumes
- Employers own job postings but grant global distribution license
7. Liability & Disclaimers
Global Disclaimers
- No guarantee of hire or candidate suitability
- Exclusion of consequential damages (where permitted by law)
- Force Majeure: Not liable for disruptions beyond reasonable control
Jurisdictional Variations
- EU: Statutory consumer rights unaffected
- Australia: ACL consumer guarantees apply
- Brazil: LGPD data protection obligations
8. Dispute Resolution
Escalation Process
- Negotiation (30 days)
- Mediation (ICC Rules)
- Arbitration (London Court of International Arbitration)
Governing Law
- Default: Laws of [Your Jurisdiction]
- EU Users: May file complaints with local DPA
9. Termination
- By Users: Delete account anytime via dashboard
- By Platform: Immediate termination for:
- Sanctions list violations
- Repeated legal non-compliance
- Payment fraud
10. Policy Updates
- Notice Period: 30 days for material changes
- Continued Use: Constitutes acceptance
- Version Control: Archived policies available upon request
11. Global Contact Matrix
| Region | Legal Contact | Data Protection Officer |
|---|---|---|
| Americas | legal-us@co.1twh.com | dpo-na@co.1twh.com |
| EMEA | legal-eu@co.1twh.com | dpo-eu@co.1twh.com |
| APAC | legal-apac@co.1twh.com | dpo-apac@co.1twh.com |